Download Cross-Cultural Knowledge Management: Fostering Innovation by Manlio Del Giudice PDF

By Manlio Del Giudice

Cross-cultural wisdom administration, an elusive but consequential phenomenon, is changing into an more and more crucial consider organizational perform and coverage within the period of globalization. so one can triumph over culturally formed blind spots in engaging in learn in numerous settings, this quantity highlights how the structuring of roles, pursuits, and gear between various organizational components, reminiscent of groups, departments, and administration hierarchies (each produced from participants from diversified highbrow backgrounds), generates numerous paradoxes and tensions that deliver into play a suite of dynamics that experience an influence on studying processes.

during this context, such questions usually come up: How is wisdom shared within the multicultural association? What difficulties and concerns emerge? How do varied mentalities have an effect on people’s responses to new wisdom and new principles? How can knowledge-sharing approaches be enhanced? lower than which stipulations do rules generated through devices or teams of alternative cultural traditions have an opportunity of being heard and implemented?

Such questions translate into an research of power managerial dilemmas that happen while diversified yet both legitimate offerings create tensions in selection making. The authors draw from reports operating with a wide selection of agencies, and insights from such fields as sociology and psychology, to shed new mild at the dynamics of data administration within the multicultural firm. In so doing, they assist to spot either stumbling blocks to winning communique and possibilities to motivate creativity and foster collaboration. The authors be aware that during order to allow agencies to move wisdom successfully, mechanisms for dispute payment, mediation of cultural clash, and imposing agreements have to be in place.

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Additional info for Cross-Cultural Knowledge Management: Fostering Innovation and Collaboration Inside the Multicultural Enterprise

Sample text

Tajfel et al. (1971) attempted to identify the minimal conditions that would lead members of one group to discriminate in favor of the ingroup to which they belonged and against another outgroup. In the Social Identity Theory, a person has not one, “personal self,” but rather several selves that correspond to widening circles of group membership. Different social contexts may trigger an individual to think, feel, and act on basis of his personal, family, or national “level of self” (Turner et al.

Latour B (1992) Where are the Missing Masses? ) Shaping Technology, Building Society: Studies in Sociotechnical Change, Cambridge, Mass, MIT Press, pp. 225–258. Latour B (1993) We Have Never Been Modern. , Harvard University Press. Lave J, Wenger E (1991) Situated Learning: Legitimate Peripheral Participation. Cambridge, Cambridge University Press. Levitt B, March JG (1988) Organizational Learning, Annual Review of Sociology 14: 319–340. Liang DW, Moreland RL, Argote L (1995) Group versus Individual Training and Group Performance: The Mediating Role of Transactive Memory, Personality and Social Psychology Bulletin 21: 384–393.

Coser (1964), for instance, stated that conflict is advantageous when it arises within an integrative context, in which the group’s energies may be augmented by internal contrasts. Lawrence and Lorsch (1967) often alternated the term “conflict resolution” with “joint decision-making,” since they considered both as related to different levels of the same process. Nevertheless, nobody can assure that integration can always be accomplished as an ever-lasting source of collective learning. As pointed out by Coopey (1996), particular groups or even individuals internal to an organization can create a barrier to organizational learning, due to the embeddedness of their values and routines.

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